Refund policy

Our Return Policy Because we specialize in premium pantry staples and specialty grocery items, we prioritize health and safety.

  • Perishable Items: For safety reasons, we cannot accept returns on food items (perishables, snacks, or pantry goods).

  • Damages and Issues: Please inspect your order upon reception. If an item is defective, damaged, or if you receive the wrong item, contact us immediately at customerservice@trolleyph.com] so that we can evaluate the issue and make it right.

  • Refunds: If a refund is approved for a damaged item, it will be processed back to your original payment method within 5-7 business days.